Frequently Asked Questions

It's important to note that our products are made-to-order. Once an order has been placed and the production process has completed, your item(s) will be carefully prepared for shipping.

We work hard to have your order ready to ship in 3 - 5 business days or less. Your order will then be shipped either USPS or UPS and arrive to you within 4 - 6 business days as standard shipping. Upgrades to Express Shipping may be available for a small fee on certain products and should arrive in 2 business days.

Our production team will email you a Tracking Number once your item(s) have been crafted & ready for shipping. Depending on the shipping carrier, it can take up to 24 hours for the carrier to "scan" your package into the tracking system.

If you do not receive an email with your tracking number please contact our support team at support@ticklishtees.com.

Please contact the shipping provider first. Depending on where you live, it is possible the package is still on it's way and will arrive shortly. If the shipping provider is unable to help, please contact our support team at support@ticklishtees.com and we will see what we can find out together.

This could happen for a number of reasons. One of the most common, is there may be an error in the Shipping Address that you provided on the order itself.

Please contact our support team at support@ticklishtees.com and we will see what we can find out together.

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange for Damaged or Wrong Item Received. If you received the correct size that you ordered and you wish to exchange for a larger or smaller size, we are here to accommodate a one-time exchange.

We realize this return policy may not be something you are accustomed to with other large retailers and we sincerely regret any inconvenience this may cause. We always strive to be transparent about our policies during the order process. We are a small family-owned business that crafts each item carefully by hand.

For complete details, please check out our Policy Page.

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange for Damaged or Wrong Item Received.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We highly encourage you to take photos of the damaged item and send us an email at orders@ticklishtees.com so we can quickly remedy this situation for you.

For complete details, please check out our Policy Page.

Exchanges are discretionary upon inspection of the item(s) when we receive your package back.

Boxers / Socks / Leggings / Underwear / Face masks
We apologize, we do not exchange any boxers, socks, underwear, or face masks due to hygiene and safety.

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange for Damaged or Wrong Item Received. If you received the correct size that you ordered and you wish to exchange for a larger or smaller size, we are here to accommodate a one-time exchange.

For complete details, please check out our Policy Page.

All sales are final. All sales are done in US Dollars. We apologize for any inconvenience caused, we are not able to give any refunds due to the nature of our products being "Made-to-Order".
If you have a problem with your order (wrong size, damaged item, etc), please read below on how we can help remedy that situation.

For complete details, please check out our Policy Page.